The KnowZone Newsletter
SQ Employee News: April 2026
SQ Employee Newsletter - April 2026
Powering Performance Across North America
Stratosphere Quality recently completed a large-scale battery replacement initiative for a leading scanning device manufacturer, successfully coordinating service across 372 locations throughout the United States and Canada in just 60 days. The project required deployment teams to travel across 41 U.S. states and 9 Canadian provinces, with 23 team members managing logistics, travel coordination, and on-site support to exceed the customer’s aggressive timeline expectations. While the customer and device remain confidential, the project highlights the critical role reliable scanning technology plays in maintaining efficiency, traceability, and productivity within manufacturing and distribution environments.
This project showcased the flexibility and responsiveness that continue to set Stratosphere Quality apart. Our teams worked quickly to organize nationwide scheduling, coordinate resources across multiple regions, and ensure each location received consistent, high-quality service with minimal disruption to operations. By leveraging our scalable workforce model and project management expertise, we were able to execute a highly complex field deployment while maintaining the quality standards our customers depend on.

Beyond the numbers, this initiative reflects the dedication, adaptability, and professionalism of our people. Large-scale deployments like this require teamwork across operations, account management, logistics, and field support, and every employee involved played an important role in the project’s success. As manufacturers continue to rely on connected devices and advanced technologies to support production and supply chain efficiency, Stratosphere Quality remains positioned to help customers respond quickly to operational needs with dependable support solutions across North America.
Highlighting Our Employees
Faces of SQ
If you would like to see your team highlighted, send a picture to sqnewsletter@stratospherequality.com
**Please be mindful not to capture any customer names, customer employees, or parts in your pictures.
Promotions
Desmond Phillips (Quality Inspector → Forklift Driver/Material Handler)
Gerald Crosby (Project Manager → Operations Manager)
Willard Crawford (Project Supervisor → Project Manager)
Andrew Wilkerson (Team Leader → Project Supervisor)
Christopher Goodman (Team Leader → Project Supervisor)
Dean Kerns (Team Leader → Project Supervisor)
Hillary Pitts (Team Leader → Project Supervisor)
John Osborne (Team Leader → Project Supervisor)
Jordan McMullin (Team Leader → Project Supervisor)
Sierra Dolan-Gardner (Quality Inspector → Project Supervisor)
David Chandler (Quality Inspector – Assembly → Project Supervisor – Assembly)
Candice Jackson (Quality Inspector → Team Leader)
Christine Hines (Quality Inspector → Team Leader)
David Eades (Quality Inspector → Team Leader)
Davida Patterson (Quality Inspector → Team Leader)
Jessica Killough (Quality Inspector → Team Leader)
Luz Torres (Quality Inspector → Team Leader)
Marketta Bursey (Quality Inspector → Team Leader)
Nicholas Horning (Quality Inspector → Team Leader)
Santiago Alvarez (Quality Inspector → Team Leader)
Shawn Mohn (Quality Inspector → Team Leader)
Shawn Pugin (Quality Inspector → Team Leader)
JeMarco Kidd (Forklift Driver/Material Handler → Team Leader (tugger driver))
Shaunika Truss (Forklift Driver/Material Handler → Team Leader (tugger driver))
Lance Lowe (Quality Inspector Assembly → Team Leader Assembly)
Myata Horner (Quality Inspector Assembly → Team Leader Assembly)
We’re proud to celebrate the growth and advancement of our team members this month. Congratulations to everyone who earned a promotion. Your hard work and dedication continue to strengthen SQ.
- QI to TL → 11
- QI to Forklift Driver → 1
- QI Assembly to TL Assembly → 2
- QI Assembly to PS Assembly → 1
- QI to PS → 1
- TL to PS → 6
- Forklift Driver to TL → 2
- PS to PM → 1
- PM to Ops Mgr → 1
- Total March Promotions → 26
Anniversary Service Awards
15 Year Anniversaries
Andrew Nottingham – Info Systems
Anthony Meccia – Operation
Niraliben Patel – Toronto Production
10 Year Anniversaries
Bradley Sutton – Mississippi Staff
Jeffrey Sanders – Lincolnton Production
5 Year Anniversaries
James Vice Jr – Georgia Production
Mariama Kamara – Tennessee Staff
Taylor Self – Greensburg Production
1 Year Anniversaries
James Young – Honda Alabama Production
Jessica Prorokovic – Duncan Production
Jessie Tagle – Texas Production
Joel Planck – Marysville Production
Kristi Ellis – Indianapolis Production
Maydelin Rojas Dominguez – Duncan Production
McKenzie Shaffer – St. Joseph Production
Mohit Malik – Toronto Production
Nikhil Kris Suresh Kumar Kavitha – Toronto Production
Olides Ropero – Texas Production
Patricia Shivers – Duncan Production
Ricky Brown – Illinois/Wisconsin Production
Samantha Amburgey – Greensburg Production
Samantha Reeves – Georgia Production
Tara Wilkerson – Alabama Production
Timothy Simon II – Sidney Production
Tissa Anderson – Duncan Production
Trasha Hatchett – Duncan Production
Xavier Garvin – Duncan Production
We Love Our Pets!

Pets of the Month
We would love to see your pet, send in a picture and description to sqnewsletter@stratospherequality.com

“Stratosphere has exceptional response time for projects that come up.“
— Customer in Ohio
Do you have a good story or example of an extraordinary project execution? Received positive customer feedback?
We want to hear from you! Send those examples to sqnewsletter@stratospherequality.com

Lemony Ricotta Spaghetti

Contact Us
Have a question or need help? Here are the best ways to contact various departments within Stratosphere Quality.
Human Resources
877-224-8584 *Dial 5
hr@stratospherequality.com
Benefits
877-224-8584 * Dial 4
benefits@stratospherequality.com
Payroll
877-224-8584 *Dial 3
payroll@stratospherequality.com
IT Help Desk
317-288-3116
itrequests@stratospherequality.com



