NEW TRAVEL REQUEST REQUIREMENTS

SQ Travelers,
To assist in the efficient processing of SQ travel requests, all travel requests must be submitted in a new email format.  Please see the example here: Travel Request Guidelines 6.5.2023

For more information or questions, contact the travel department at travel@stratospherequality.com

Please share this important information with any team members who do not have SQ email.  Thanks in advance for your cooperation with these changes.

(NOTE: This does not affect the current per diem request form and submission process.)

June’s employee spotlight is Keith Cassell, IT Support Manager at the Support Center.

Before coming to Stratosphere Quality Keith worked in a variety of industries. He worked on an oil rig as a chain hand, he was a police officer for four years and he worked at Allstate as a licensed resident producer. Keith does his very best no matter what the job is.

Keith began working for Stratosphere through Robert Half Technology. In 2015 Keith was brought on as a full-time employee in the position of Support Analyst. In November 2016, he was promoted to Support Analyst III. On May 13, 2019, Keith was promoted to his current position of IT Support Manager.

Before Keith decided to take the job with Robert Half, he considered returning to the police force. He called his dad and discussed the options with him. His dad said, “Remember why you left the police force”. Being a police officer would be better pay initially, but very difficult as a single dad. Keith decided to take the job through Robert Haft and began his adventures at Stratosphere. He says he is beyond thankful that he made this decision. He loves his career, the stability, and the pursuits it allows him.

Keith describes himself as a hands-on manager. He teaches and coaches his team members on processes and then allows them to “tweak” the processes to work for them. He allows his team to do their own thing but is always there to help if needed.

Keith loves the people he works with. He says Stratosphere does more for its employees than any company he’s worked at before. He feels we are like a big giant family and when he talks to employees he feels like he’s talking to a friend or family member. He admitted that sometimes there can be frustrations but he still loves it.

Keith’s advice to new employees is to come in with an open mind. Stratosphere is a unique industry and takes different approaches than other companies. If they come in with an open mind, they can learn much and advance their career.

What should you know about Keith?
When Keith started working for Stratosphere, he was a single dad of three young children. He got married around six years ago. His youngest child is now 18 years old.

Keith loves racing, specifically Indy car racing. One of his hobbies is racing online.

If Keith could make the world better, he would find a cure for Alzheimer’s. He lost his grandmother to Alzheimer’s after battling the horrible disease for 13 years. Keith remembers that his grandmother knew what was happening but couldn’t stop it. It was very difficult to watch a loved one go through the cruelty.

Keith appreciates his team and has nothing but good things to say about them. He said they are the best IT desk team he has ever worked with.

Thank you, Keith, for your dedication and hard work!

In April Wayne and three team members Trista Taylor, Donny Elliot, and Noah Taylor participated in the City of Sidney Parks volunteer project! Everyone involved was very happy with the progress. The team really represented Stratosphere Quality in a good way.

“Thanks again for thinking of the Sidney Parks for your volunteer project. As I mentioned during our get together on Monday, this is something that wouldn’t have been done without volunteers like you and the others. Holy cow……you and your team hit a home run in Tawawa yesterday. The staff was impressed how much Stratosphere Quality got done and how hard you all worked yesterday. It looks great and park staff spent the day hauling all that was removed from the side of Whipp Road.

I want to thank you and the SQ staff for all that you did in such a short amount of time. Well done!”

Look for a social media post on the city’s Facebook page today.

Representative – CPRP
City of Sidney